Service case

How can we help you?

At Pinolino, we attach great importance to quality and service. That is why it is very important to us to help you quickly and directly if you need help with a Pinolino product or replacement for individual components or screws. In order to make the processing of your request as easy as possible for you, we have compiled the information below that we need for uncomplicated and fast processing

Please fill out the form below and we will take care of your request as soon as possible.

I am an end customer

Kontaktdaten
Anschrift
Betroffener Artikel
Beschreibung des Servicefalls
Fields marked with asterisks (*) are required.
Privacy *

I am a trading partner

Deine Kontaktdaten
Kontaktdaten deines Kunden
Betroffener Artikel
Beschreibung des Servicefalls
Fields marked with asterisks (*) are required.
Privacy *

What happens after you have reported your service case?

After you have completed and sent the form, we will send you an automated confirmation of receipt by email. As soon as your replacement part is on its way to you, we will inform you again and you will receive your replacement within a few days.

If youhave any questions about your service case or our process, our service team will be happy to help you at any time at service@pinolino.de.

We are here for you! Do you have any questions? We will be happy to advise you personally and competently.